Booking Procedures:
We have a reservation staff available year round. Our staff is fully capable of
handling questions you may have and making on the spot reservations.
At the time of booking, our reservationists will inform you of the total cost of
your vacation and payment schedule.
Deposit:
We expect a deposit of 2 nights or up to 50% of your accommodations within 3
days of booking. Any booking less than 60 days prior to arrival, we will request
payment in full immediately plus a credit card to secure reservations.
You will have the option of paying with a personal check (time permitting) or
paying with a credit card.
Upon receipt of deposit you will receive a reservation confirmation and schedule
of final payment.
You must sign and send back the Security Deposit / Credit Card Authorization
form to receive your final documents.
Final Payment:
We expect full payment 60 days prior to your arrival. If you know your payment
is going to be late, please call us to make other arrangements.
Upon receipt of final payment you will receive a "paid in full"
confirmation immediately. Check in documents will follow approximately 21 days
prior to arrival.
Groups:
We must be notified of the group make up upon inquiry. No rowdy groups or high
school groups accepted.
Reservations:
It is your responsibility to notify us if there is a change in a reservation.
Once a reservation is made you will be held fully liable for the balance due.
We will not cancel your reservation unless you notify us in a timely manner.
Again, you will be held fully accountable to follow all rules.
We reserve the right to supply you with a property of equal or greater value if
we cannot supply the exact property requested. We will notify you immediately if
a change is made.
Cancellation Policy:
Cancellations made more than 91 days prior to arrival will be charged a $300.00
fee per lodging unit or 10% of lodging total, whichever is greater.; 89-61 days
prior will forfeit full deposit; 60 days or less will forfeit all moneys unless
we can rebook the space, in which case all money will be refunded less a $300.00
handling fee.
No Snow Policy:
Due to the fact there are 10 resorts accessible from Salt Lake City, the
following rule will apply: If less than 3 resorts are open less than 25%, we
will refund all of your money less handling fee. This policy may vary depending
on owner or management company of property.
